B2C

 

Cancellation Policy

  • 30 days before check-in: 25% on total invoice amount as banking and administration fee
  • Between 30 – 15 days before check-in: 50% of total invoice amount
  • Between 15 – 7 days before check-in: 75% of total the invoice amount
  • Bookings cancelled under 7 days before check-in or No Show: 100% of the advance payment

 

 

 

B2B

For Groups

- Rooming / Naming list along with voucher and passport details to be sent

15 days prior to check-in.

- 25% non-refundable advance payment of the total invoice amount to be

sent 60 days prior to check in either by bank transfer or cheque and

2nd payment of 25% before 30 days prior to check in of the groupe

balance 15 days prior to check-in.

 

B2B

For FIT bookings

- Agent Voucher to be sent 30 days prior to check-in.

- Full advance payment to be sent 15 days prior to check-in either by bank

transfer or cheque.

- Bookings made less than 30 days prior to check-in date should be

accompanied by full advance payment.

 

Cancellation Policy

  • 30 days before check-in: 10% on total invoice amount as banking and administration fee
  • Between 30 – 15 days before check-in: 30% of total invoice amount
  • Between 15 – 7 days before check-in: 50% of total the invoice amount
  • Bookings cancelled under 7 days before check-in or No Show: 100% of the advance paid

 

CHILD POLICY

1. Child below the age of 5 years is totally complimentary when sharing the room with Adults.

2. Children between the age group of 5 to 12 years will be charged 50% of the Extra person charges and the meal rates and children above     the age of 12 years will be treated as adults.